Below are the terms related to using this website.
1. General disclaimer
Your privacy is important to us. This website has been designed so that you can use it without needing to identify yourself or give us any personal data unless you require specific information from us or are purchasing one of our products or services.
2. How will we use your information?
The information you provide to us when using this website will be processed for the following reasons:-
- to administer booking requests including confirming your booking and otherwise communicating with you about your booking
- to process any request for advice or information supplied by us
- to send you our brochure(s)
- to notify you of our products and services, including promotional offers
- to customise this website according to your interests, and
- to comply with our statutory and regulatory obligations.
3. What information will we collect?
The type of information we will collect about you includes:-
your name, age and address;
your phone number or mobile number and e-mail address;
your card details if you make a booking online;
details about the services you specifically request; and
information you complete in relation to our client surveys.
We will never collect sensitive information about you without your explicit consent.
Any information that we collect about you is stored electronically on our database. It may also be printed and stored in our filing system.
If you believe that the information we hold about you is inaccurate or if you wish us to cease processing your data for any particular purpose or purposes, write to us at the address further down the page or e-mail us at email@example.com.
To comply with the Data Protection Act 1998 we adhere to strict physical, electronic and managerial security procedures. The personal information which we hold will be held securely to ensure no unauthorised disclosure or access. When you register with us online you will be required to adhere to the security provisions set out in our terms and conditions.
Your Online Security - provided by Verisign
Parkdean is the trading name of Parkdean Holiday Parks Limited who run Surfer's Paradise Campsite and we take your security very seriously. Our Verisign secure server software protects all of your personal information and card details with 256 bit military encryption. We have the highest level of protection available with the Extended Validation Pro certificate. Extended Validation SSL gives web site visitors an easy and reliable way to establish trust online.
Only this type of certificate will trigger high security Web browsers to display a green address bar with the name of the organisation that owns the SSL Certificate and the name of the Certificate Authority that issued it. The green bar shows visitors to our site that the transaction is encrypted and our organisation has been authenticated according to the most rigorous industry standard.
Certain older browsers and operating systems will not connect at the strongest encryption level available to them unless there is a Server Gated Cryptography (SGC)-enabled certificate on the server. VeriSign is the leading SSL provider of SGC-enabled SSL Certificates, enabling 128- or 256-bit encryption for over 99.9 per cent of Internet users.
Using your data for sending marketing information to you and carrying out our prize draw
We can use your email address and other personal data for marketing purposes if you have ticked the box stating that you wish to receive such information or signed up to our emails via our subscribe banner. These opt in boxes are located on all the forms where we take your personal information and the subscribe banner will appear at the top of the page when you first load the site.
Each month we will carry out a draw to randomly pick the email address of one of our subscribers and the winning person will be contacted to arrange postal delivery of their prize of one block of 'Famous Surf Wax'. The prize is set as described until changed by the company and there is no monetary equivalent.
You may refuse any marketing communication from us in the future at any time by simply unsubscribing at www.parkdeanholidays.co.uk/contact-us/unsubscribe.aspx. If you prefer, you may email us at firstname.lastname@example.org and enter unsubscribe in the subject line.
Entering our 'Win a surboard' competition
The prize is for one 11ft NSP longboard and must be collected in person from Ruda Holiday Park, Croyde Bay. Prize winners details may be used for future publicity materials. Entry into the draw will be upon your completion and submission of the entry form. No purchase necessary.
One entry permitted per person and open to UK residents only. The prize cannot be redeemed for cash. All entries must be received by 23:59 on 3 July 2011. The winner will be selected at random and notified on or before 10 July 2011 by email or phone.
The prize must be collected before 30 September 2011 or the prize will be forfeited. We may from time to time contact you by post or email with further information on the latest offers, brochures, products or services which we believe may be of interest to you, from Surfers Paradise (c/o Parkdean Holidays Ltd).
Obtaining a copy of the data we hold
Should you wish to obtain a copy of the personal data that we hold on you, please write to us at:-
The Company Secretary
1 Gosforth Park Way
Gosforth Business Park
Newcastle upon Tyne
or send an e-mail to the following address:-
A small fee will be payable of up to £10. On receipt of your request we will inform you of the exact amount of the fee. As soon as we are satisfied as to your identity and you have paid the fee, we will send to you, within 40 days, a copy of all the data that we hold concerning you.
When visiting our web pages, we would like to use tracking technologies which record information about you automatically. This can include using a "cookie" which would be stored on your browser. Without such technology it is possible that certain functionality of this site might be affected. This information does not identify you personally. We automatically collect and store only the following information about your visit:-
- the internet domain and IP address from where you access our website;
- the type of browser software and operating system used to access our website;
- the date and time you access our website;
- the pages you enter, visit and exit our website from; and
- if you linked to our website from another website, the address of that website.
We use this information to help us identify click stream patterns, to improve our website and to learn about the number of visitors to our website and the types of technology our visitors use. We only use this information to ensure that our web pages stay compatible with a selection of browsers and systems and thereby ensure that the pages appeal to a wide audience. We do not track or record information about individuals and their visits.